Interview question regarding conflict resolution in the workplace is very common. Employers need to know how well their employees-to-be can manage a conflict and prevent it from escalating. The question usually asked is regarding the role these people played in resolving any conflict that they had come across in the past.
The answers to these questions tell a lot about a candidate’s ability to deal with the situation when they are in hot water.
This explains pretty much everything about the common question that pops into our head: Can conflict in the workplace be avoided? In a nutshell, partly yes, by organizing activities that promote understanding and goodwill among employees, and by searching for people with a good sense of handling conflict in the workplace constructively.
For more info: dealing with conflict in the workplace